Leave your emotional email at the door…
Have you ever sent an email – when your very excited and happy – and used multiple exclamation points?
Someone has to say this to you…so here goes.
Exclamation points do not help people understand your message any more effectively!
Really!!
Stop using them.
Please!
Call, video chat, or visit your friends and family and let them hear and/ or see the happiness and joy that you cannot do justice in email, text, or IM.
I think most people know this – but we all forget it sometimes in the moment – and then we wonder why some people misunderstand our happy message as frustration, sarcasm, bad news, or anger e.g. “What were you thinking!?”.
The immediate feedback of verbal and facial cues and body language is priceless and most people want to share with you in those happy memories.
So pick up the phone and make the call.
If you have to send an electronic message – so everyone knows at the same time – then just write the message in a simple, plain language – without any emotions e.g., “The baby arrived at…”, “I’m engaged to …”, They offered me the job at …”, “I was accepted into “, etc.
Then pick up the phone and call mom.
Filed under: call, effective communication, exclamation point, immediate feedback, phone, plain language, simple | Leave a Comment
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